Since the invention of double-entry book-keeping, managers have judged a company's worth by sales and profits. This book exposes the fallacies of this practice and redefines excellence in terms of competence, capability and customer-focused, employee-driven, data-based performance.
Sprache
Verlagsort
Verlagsgruppe
Zielgruppe
Illustrationen
Maße
Höhe: 240 mm
Breite: 160 mm
Gewicht
ISBN-13
978-0-684-82303-4 (9780684823034)
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Schweitzer Klassifikation
