Business Process Engineering

A: Architecture and Description of Integrated Information Systems.- A.I Architecture of Integrated Information Systems (ARIS).- A.I.1 Integrated Information Systems.- A.I.2 The ARIS Approach.- A.I.2.1 Descriptive Views.- A.I.2.2 Descriptive Levels.- A.II Selecting and Representing the Description Methods Employed.- A.II.1 Requirements Definitions.- A.II.1.1 Requirements Definition: The Function View (Functional Structure, Process Sequence, Processing Forms).- A.II.1.2 Requirements Definition: The Organization View.- A.II.1.3 Requirements Definition: The Data View.- A.II.1.3.1 The Basic ER Model.- A.II.1.3.2 Extended ER Models.- A.II.1.3.2.1 Extending the Model with Design Operators.- A.II.1.3.2.2 Event and Condition Representations.- A.II.1.3.2.3 Extended Cardinalities.- A.II.1.3.2.4 Identification and Existential Dependence.- A.II.1.3.3 Alternative Forms of Representation.- A.II.1.3.4 Establishing the Design Aids Used.- A.II.1.3.5 An Example.- A.II.1.4 Requirements Definition: The Control View.- A.II.1.4.1 Combining Functions with Organization.- A.II.1.4.2 Combining Functions with Data.- A.II.1.4.2.1 Event Control and Data Flow.- A.II.1.4.2.2 Object-Oriented Modeling.- A.II.1.4.3 Combining Organization with Data.- A.II.1.4.4 Functions - Organization - Data.- A.II.2 Design Specifications.- A.II.2.1 Design Specification: The Function View (Module and Transaction Design).- A.II.2.2 Design Specification: The Organization View (Network Topology).- A.II.2.3 Design Specification: The Data View (Relational Model, Network Model).- A.II.2.3.1 The Relational Model.- A.II.2.3.2 The Network Model.- A.II.2.4 Design Specification: The Control View.- A.II.2.4.1 Combining Functions with Organization.- A.II.2.4.2 Combining Functions with Data.- A.II.2.4.3 Combining Organization with Data.- A.II.2.4.4 Functions - Organization - Data.- A.II.2.4.4.1 Trigger and Action Control.- A.II.2.4.4.2 Distributed Data Processing.- A.II.3 Implementation Description.- A.II.3.1 Implementation Description: The Function View.- A.II.3.2 Implementation Description: The Organization View.- A.II.3.3 Implementation Description: The Data View (Database Scheme).- A.II.3.3.1 Relational Database Description.- A.II.3.3.2 Network Database Description.- A.II.3.4 Implementation Description: The Control View.- A.III Further Procedures.- A.III.1 Summary of Methods Used.- A.III.2 Tool Use.- A.III.3 Structural Criteria and Book Format.- B: Logistics Processes.- B.I Production Logistics.- B.I.1 Overview: Production Logistics Subprocesses.- B.I.2 Primary Requirements Management.- B.I.3 Requirements Planning.- B.I.3.1 Overview: Requirements Planning.- B.I.3.2 Requirements Definitions for Requirements Planning.- B.I.3.2.1 Managing Bills of Materials.- B.I.3.2.1.1 The Basic Bill of Materials.- B.I.3.2.1.2 Extensions of Bills of Materials.- B.I.3.2.1.2.1 Variants.- B.I.3.2.1.2.2 Combined Bills of Materials.- B.I.3.2.1.2.3 Cycles.- B.I.3.2.2 Requirements Explosion.- B.I.3.2.2.1 Planning Types - Planning Level - Production Level.- B.I.3.2.2.2 Secondary Requirements, Inventory, Orders.- B.I.3.2.2.3 Gross-Net Calculation.- B.I.3.2.2.4 Lot Sizing.- B.I.3.2.2.5 Inventory Management.- B.I.3.2.2.5.1 Data Entry Functions.- B.I.3.2.2.5.2 Analyses.- B.I.3.2.2.5.3 Inventory.- B.I.3.2.3 Requirements Tracking.- B.I.3.2.3.1 Single-Level Requirements Tracking.- B.I.3.2.3.1.1 Procedure.- B.I.3.2.3.1.2 An Example.- B.I.3.2.3.2 Multi-Level Requirements Tracking.- B.I.3.2.3.2.1 Procedure.- B.I.3.2.3.2.2 An Example.- B.I.3.2.4 Summarizing and Supplementing the Requirements Definitions for Requirements Planning.- B.I.3.2.4.1 Requirements Definition for Requirements Planning: The Function View.- B.I.3.2.4.2 Requirements Definition for Requirements Planning: The Organization View.- B.I.3.2.4.3 Requirements Definition for Requirements Planning: The Data View.- B.I.3.2.4.4 Requirements Definition for Requirements Planning: The Control View.- B.I.3.2.4.4.1 Functions - Organization.- B.I.3.2.4.4.2 Functions - Data.- B.I.3.2.4.4.3 Organization Data.- B.I.3.2.4.4.4 Functions - Organization - Data.- B.I.3.3 Design Specification for Requirements Planning.- B.I.3.3.1 Design Specification for Requirements Planning: The Function View.- B.I.3.3.2 Design Specification for Requirements Planning: The Organization View.- B.1.3.3.3 Design Specification for Requirements Planning: The Data View.- B.I.3.3.4 Design Specification for Requirements Planning: The Control View.- B.I.3.3.4.1 Functions - Organization.- B.I.3.3.4.2 Functions - Data.- B.I.3.3.4.3 Organization - Data.- B.I.3.3.4.4 Functions - Organization - Data.- B.I.3.4 Implementation Description for Requirements Planning.- B.I.3.4.1 Implementation Description for Requirements Planning: The Data View.- B.I.3.4.2 Implementation Description for Requirements Planning: The Function View.- B.I.4 Scheduling and Capacity Planning.- B.I.4.1 Overview: Scheduling and Capacity Planning.- B.I.4.2 Requirements Definitions for Scheduling and Capacity Planning.- B.I.4.2.1 Basic Data Management.- B.I.4.2.1.1 Routings and Resources.- B.I.4.2.1.2 An Example.- B.I.4.2.1.3 Analyses.- B.I.4.2.2 Medium-Term Capacity Planning.- B.I.4.2.2.1 Supplementing Production Order Data.- B.I.4.2.2.2 Scheduling without Regard to Capacity Limits.- B.I.4.2.2.2.1 Throughput Scheduling.- B.I.4.2.2.2.2 Capacity Overviews.- B.I.4.2.2.3 Scheduling with Regard to Capacity Effects.- B.I.4.2.2.4 Integrating Requirements Planning and Scheduling.- B.I.4.2.3 Summarizing and Supplementing the Requirements Definitions for Scheduling and Capacity Planning.- B.I.4.2.3.1 Requirements Definition for Scheduling and Capacity Planning: The Function View.- B.I.4.2.3.2 Requirements Definition for Scheduling and Capacity Planning: The Organization View.- B.I.4.2.3.3 Requirements Definition for Scheduling and Capacity Planning: The Data View.- B.I.4.2.3.4 Requirements Definition for Scheduling and Capacity Planning: The Control View.- B.I.4.2.3.4.1 Functions - Organization.- B.I.4.2.3.4.2 Functions - Data.- B.I.4.2.3.4.3 Organization - Data.- B.I.4.2.3.4.4 Functions - Organization - Data.- B.I.4.3 Design Specifications for Scheduling and Capacity Planning.- B.I.4.3.1 Design Specification for Scheduling and Capacity Planning: The Function View.- B.I.4.3.2 Design Specification for Scheduling and Capacity Planning: The Organization View.- B.I.4.3.3 Design Specification for Scheduling and Capacity Planning: The Data View.- B.I.4.3.4 Design Specification for Scheduling and Capacity Planning: The Control View.- B.I.4.4 Implementation Description for Scheduling and Capacity Planning.- B.I.5 Production (CAM in the Broader Sense).- B.I.5.1 Overview: Production.- B.I.5.2 Requirements Definitions for Production.- B.I.5.2.1 Order Release.- B.I.5.2.1.1 Static and Dynamic Availability Checks.- B.I.5.2.1.2 Order Release and Distribution.- B.I.5.2.2 Detailed Scheduling.- B.I.5.2.2.1 Data Management.- B.I.5.2.2.2 Information Objects for Detailed Scheduling.- B.I.5.2.2.3 Leitstand Organization.- B.I.5.2.2.4 A Simple Algorithm for Detailed Scheduling.- B.I.5.2.3 CAM in the Narrower Sense.- B.I.5.2.3.1 NC Machines.- B.I.5.2.3.2 Toolmaking and Tooling Control.- B.I.5.2.3.3 Warehouse Control.- B.I.5.2.3.4 Materials Handling Control.- B.I.5.2.3.5 Quality Assurance.- B.I.5.2.3.6 Maintenance.- B.I.5.2.4 Factory Data Entry.- B.I.5.2.5 Production Information System - Production Monitoring - Production Controlling.- B.I.5.2.6 Summarizing and Supplementing the Requirements Definitions for Production.- B.I.5.2.6.1 Requirements Defnition for Production: The Function View.- B.I.5.2.6.2 Requirements Definition for Production: The Organization View.- B.I.5.2.6.2.1 Computer-Supported Forms of Organization for Production Flexibility.- B.I.5.2.6.2.2 The Object-Oriented Organizational Model.- B.I.5.2.6.3 Requirements Definition for Production: The Data View.- B.I.5.2.6.4 Requirements Definition for Production: The Control View.- B.I.5.3 Design Specifications for Production.- B.I.5.3.1 Design Specification for Production: The Function View.- B.I.5.3.2 Design Specification for Production: The Organization View.- B.I.5.3.2.1 Network Topologies for Functional and Object-Oriented Organizational Models.- B.I.5.3.2.2 Network Standards for Production.- B.I.5.3.3 Design Specification for Production: The Data View.- B.I.5.3.4 Design Specification for Production: The Control View.- B.I.5.4 Implementation Description for Production.- B.I.6 Application Systems for Production Logistics.- B.I.6.1 Change in Emphasis between Planning and Control.- B.I.6.2 Parameters and Scenarios.- B.I.6.3 Special Forms.- B.I.6.3.1 KANBAN.- B.I.6.3.2 Progress Numbers.- B.I.6.4 Standard Software for Production Logistics.- B.II Inbound and Outbound Logistics.- B.II.1 Overview: Inbound and Outbound Logistics.- B.II.2 Requirements Definition for Inbound and Outbound Logistics.- B.II.2.1 Inbound Logistics.- B.II.2.1.1 Basic Data Management.- B.II.2.1.1.1 Data on Goods and Suppliers.- B.II.2.1.1.2 Documents and Terms.- B.II.2.1.1.3 Texts.- B.II.2.1.1.4 Account Coding.- B.II.2.1.2 Purchasing Process.- B.II.2.1.2.1 Requirements and Purchasing Requisitions.- B.II.2.1.2.2 Selecting Suppliers and Determining Quantities to be Ordered.- B.II.2.1.2.3 Data Transfer.- B.II.2.1.2.4 Purchase Order Control.- B.II.2.1.2.5 Receiving.- B.II.2.1.2.6 Invoice Control.- B.II.2.1.2.7 Payment Procedures.- B.II.2.1.2.8 Potential for Simplifying the Purchasing Process.- B.II.2.1.2.9 Analyses.- B.II.2.1.3 Special Purchasing Processes.- B.II.2.2 Outbound Logistics.- B.II.2.2.1 Basic Data Management.- B.II.2.2.1.1 Data on Articles and Customers.- B.II.2.2.1.2 Documents and Terms.- B.II.2.2.1.3 Texts and Price Rules.- B.II.2.2.1.4 Account Coding.- B.II.2.2.2 Sales Process.- B.II.2.2.2.1 Inquiry Processing and Quote Preparation.- B.II.2.2.2.2 Order Acceptance and Control.- B.II.2.2.2.2.1 Standard Articles.- B.II.2.2.2.2.2 One-Off Production and Project Management.- B.II.2.2.2.3 Shipping.- B.II.2.2.2.4 Invoicing.- B.II.2.2.2.5 Payment Procedures.- B.II.2.2.2.6 Potential for Simplifying the Sales Process.- B.II.2.2.2.7 Analyses.- B.II.2.3 Summarizing and Supplementing the Requirements Definitions for Inbound and Outbound Logistics.- B.II.2.3.1 Requirements Definition for Inbound and Outbound Logistics: The Function View.- B.II.2.3.2 Requirements Definition for Inbound and Outbound Logistics: The Organization View.- B.II.2.3.3 Requirements Definition for Inbound and Outbound Logistics: The Data View.- B.II.2.3.4 Requirements Definition for Inbound and Outbound Logistics: The Control View.- B.II.3 Design Specifications for Inbound and Outbound Logistics.- B.II.3.1 Design Specification for Inbound and Outbound Logistics: The Function View.- B.II.3.2 Design Specification for Inbound and Outbound Logistics: The Organization View.- B.II.3.3 Design Specification for Inbound and Outbound Logistics: The Data View.- B.II.3.4 Design Specification for Inbound and Outbound Logistics: The Control View.- B.II.4 Implementation Description for Inbound and Outbound Logistics.- B.III Human Resource Logistics.- B.III.1 Overview: Human Resource Logistics.- B.III.2 Requirements Definitions for Human Resource Logistics.- B.III.2.1 Basic Data Management.- B.III.2.2 Human Resource Accounting.- B.III.2.2.1 Time and Performance Data Capture for Calculating Gross Pay.- B.III.2.2.2 Net Pay Calculation.- B.III.2.2.3 Data Interchange.- B.III.2.3 Human Resource Planning.- B.III.2.3.1 Human Resource Requirements Planning.- B.IIL2.3.2 Human Resource Recruitment Planning.- B.III.2.3.3 Human Resource Placement Planning.- B.III.2.3.4 Human Resource Development Planning.- B.III.2.4 Summarizing and Supplementing the Requirements Definitions for Human Resource Logistics.- B.III.2.4.1 Requirements Definition for Human Resource Logistics: The Function View.- B.III.2.4.2 Requirements Definition for Human Resource Logistics: The Organization View.- B.III.2.4.3 Requirements Definition for Human Resource Logistics: The Data View.- B.III.2.4.4 Requirements Definition for Human Resource Logistics: The Control View.- B.III.3 Design Specifications for Human Resource Logistics.- B.III.4 Implementation Description for Human Resource Logistics.- B.IV Overall Concepts for Logistics.- B.IV.1 Integrated Planning of Sales, Production and Purchasing Programs (Primary Requirements Planning).- B.IV.1.1 Data Consolidation.- B.IV.1.2 Linking Rough and Detailed Planning in Sequential Planning Systems.- B.IV.1.3 Linking Simultaneous Rough Planning Models with Sequential Planning Systems.- B.IV.2 MRP II.- B.IV.3 Job Control Center with Networked Segmentation.- C: Integrated Product Development Processes.- C.I Overview: The Product Development Process.- C.II Requirements Definitions for Product Development.- C.II.1 Marketing.- C.II.1.1 Basic Data Management: Marketing Information Systems (MAIS).- C.II.1.2 Decision Support.- C.II.2 Design Engineering.- C.II.2.1 Basic Data Management: Product Models.- C.II.2.1.1 Integrated Product Models for Design.- C.II.2.1.2 Topological/Geometrical Product Models.- C.II.2.1.3 Relationships between Geometry Management and Bill of Materials Management.- C.II.2.1.4 CAD Interface Standards.- C.II.2.2 Design Process.- C.II.2.2.1 Phase-Oriented Design Process.- C.II.2.2.2 Distributed Design.- C.II.3 Process Planning (CAP).- C.II.3.1 Basic Data Management.- C.II.3.2 Process Planning Process.- C.II.4 Quality Assurance.- C.II.5 Planning Tooling and Fixtures.- C.II.6 Development-Concurrent Costing.- C.II.6.1 Data Management.- C.II.6.2 Development-Concurrent Costing Process.- C.II.7 Planning Disposal and Recycling.- C.II.8 Summarizing and Supplementing the Requirements Definitions for Product Development.- C.II.8.1 Requirements Definition for Product Development: The Function View.- C.II.8.2 Requirements Definition for Product Development: The Organization View.- C.II.8.3 Requirements Definition for Product Development: The Data View.- C.II.8.4 Requirements Definition for Product Development: The Control View.- C.III Design Specifications for Product Development.- C.III.1 Design Specification for Product Development: The Function View.- C.III.2 Design Specification for Product Development: The Organization View.- C.III.3 Design Specification for Product Development: The Data View.- C.III.4 Design Specification for Product Development: The Control View.- C.IV Implementation Description for Product Development.- D: Information and Coordination Processes.- D.I Accounting (Value-Oriented Information and Coordination Processes).- D.I.1 Overview: Accounting.- D.I.2 Requirements Definitions for Accounting.- D.I.2.1 Financial Accounting.- D.I.2.1.1 Basic Data Management.- D.I.2.1.1.1 Accounts.- D.I.2.1.1.2 Entries and Documents.- D.I.2.1.2 Posting Procedures.- D.I.2.2 Cost and Income Accounting.- D.I.2.2.1 Basic Data Management.- D.I.2.2.1.1 Cost and Income Categories.- D.I.2.2.1.2 Cost Centers.- D.I.2.2.1.3 Reference Variables/Cost Drivers.- D.I.2.2.1.4 Cost Objectives.- D.I.2.2.2 Cost and Income Accounting Process.- D.I.2.2.2.1 Cost and Income Category Accounting.- D.I.2.2.2.2 Cost Center Accounting.- D.I.2.2.2.2.1 Overhead Cost Allocation.- D.I.2.2.2.2.2 Cost Planning and Analysis.- D.I.2.2.2.3 Cost Objective Accounting.- D.I.2.2.2.3.1 Product Costing.- D.I.2.2.2.3.2 Period Costing.- D.I.2.2.2.4 Activity-Based Costing.- D.I.2.3 Controlling/EIS.- D.I.2.4 Summarizing and Supplementing the Requirements Definitions for Accounting.- D.I.2.4.1 Requirements Definition for Accounting: The Function View.- D.I.2.4.2 Requirements Definition for Accounting: The Organization View.- D.I.2.4.3 Requirements Definition for Accounting: The Data View.- D.I.2.4.4 Requirements Definition for Accounting: The Control View.- D.I.3 Design Specifications for Accounting.- D.II Information Management.- D.II.1 Overview: Information Management.- D.II.2 Requirements Definitions for Information Management.- D.II.2.1 Basic Data Management (ARIS Information Model).- D.II.2.1.1Functions.- D.II.2.1.2 Organization.- D.II.2.1.3 Data.- D.II.2.1.4 Control.- D.II.2.2 Project Process (Application Development).- D.II.2.2.1General ARIS Procedural Model.- D.II.2.2.2 Detailed Procedural Model for Developing an Enterprise-Wide Data Model (EDM).- D.II.2.2.2.1 Project Process.- D.II.2.2.2.2 Top-down or Bottom-up Procedure.- D.II.2.2.2.3 Degrees of Consolidation in Data Models.- D.II.2.3 Workflow Management.- D.II.2.3.1 Characteristics of Office Activities.- D.II.2.3.2 Message Exchange.- D.II.2.3.3 Personal Resource Management.- D.II.2.4 Summarizing and Supplementing the Requirements Definitions for Information Management.- D.II.2.4.1 Requirements Definition for Information Management: The Function View.- D.II.2.4.2 Requirements Definition for Information Management: The Organization View.- D.II.2.4.3 Requirements Definition for Information Management: The Data View.- D.II.2.4.4 Requirements Definition for Information Management: The Control View.- D.II.3 Design Specifications for Information Management.- Literature.- Abbreviations.