This book provides the core knowledge that all doctors, nurses, allied health professionals, and non-clinical leaders and managers at all levels should have at their fingertips, to plan and execute both large scale and continuous incremental improvement.
The contributors of this book collectively cover the motivational aspects for such improvements as well as the core frameworks and techniques that are proven to be effective in the world's best healthcare organisations, as well as in other industries. The book is rich with examples and case studies, with a focus on 'What works' in healthcare organisational improvement and how it can be executed effectively. Most of the book's contributors are senior practitioners who have first-hand experiences of leading healthcare transformation projects, and can speak to how constraints can be overcome to provide real gains.
Focusing on improving organizational leadership, management, and systems, this book will be of great interest to clinical leaders, medical colleges and healthcare associations.
Rezensionen / Stimmen
'This book will provide medical leaders, at all stages of their careers, with the knowledge required to improve healthcare organisations, including their safety, quality, productivity and service levels. The challenges of delivering excellence in healthcare have never been greater, matched only by the opportunities to improve and innovate, which must be underpinned by great leadership and management of our healthcare organisations. The key elements of leadership and culture, technology and innovation, systems and processes, and many other elements of clinical governance are thoroughly covered in this volume, providing sound guidance for everyone ranging from medical students to hospital CEOs.'
Erwin Loh, CHE President, Royal Australasian College of Medical Administrators, Australia
'The editors have engaged contributors to examine the key issues of quality and safety, governance, organisation and digital health in modern day hospitals for improvement and organisational excellence. The book is recommended to all hospital managers.'
Ben Y.F. Fong, The Hong Kong Polytechnic University, Hong Kong, China
'The book is an indispensable guide for healthcare leaders, professionals, researchers and educators striving to bridge the gap between clinical expertise and organizational excellence. Packed with proven frameworks, actionable strategies, and real-world case studies, it provides a comprehensive roadmap for addressing critical challenges in healthcare organisations. Whether you're leading a major hospital, managing a rural clinic, or preparing the next generation of healthcare leaders, this book delivers the tools and insights needed to create lasting, transformative improvements in healthcare organizations worldwide.'
Roman A. Lewandowski, Professor, University of Warmia and Mazury in Olsztyn, Poland
Sprache
Verlagsort
Verlagsgruppe
Zielgruppe
Für höhere Schule und Studium
Für Beruf und Forschung
Professional Practice & Development and Undergraduate Advanced
Illustrationen
8 s/w Tabellen, 18 s/w Zeichnungen, 3 s/w Photographien bzw. Rasterbilder, 21 s/w Abbildungen
8 Tables, black and white; 18 Line drawings, black and white; 3 Halftones, black and white; 21 Illustrations, black and white
Maße
Höhe: 246 mm
Breite: 174 mm
ISBN-13
978-1-041-06873-0 (9781041068730)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Klassifikation
Danny Samson (BE Hons, PhD) has been Professor of Management at the University of Melbourne for over three decades, teaching and researching in decision sciences and operations/supply chain management. He has published over a dozen books and 150 research papers.
Table of Contents
Contributor Biographies
1. Hospital Organisational Excellence: Overview
Danny Samson
2. Data Led Leadership
Amanda Ling and Amanda Mulcahy
3. Governance and Improvement in Health
Sandra G. Leggat
4. Clinical Leadership Excellence
Angus Fisher
5. Systems of care
Frank Daly
6. Leading and Engaging Staff Improving Healthcare Quality and Patient Safety
Tony Dawson
7. Doctors want a say in the running of their Department
Paul Long
8. Career Development: Becoming the Best (Hospital) Clinician you can be
Sula Rasiah
9. Leading Improvement in Hospitals: It all begins with Intention
Jane Evans
10. Clinical Governance: Learning from the Disciplines of Operations Management
Danny Samson
11. Navigating the Labyrinth: A Proven Sustainable Approach to Managing Healthcare Operational Business Processes in Challenging Times
Tom Bevington, Anthony Giddings, Diana Bevington and David Speakman
12. Organisational Improvement as a Core Capability for Health Services
Caroline Frankland
13. Human Fallibility in High Risk Operations
Guy Hirst and Anthony Giddings
14. Systematic innovation capability in hospitals
Danny Samson
15. Embedding New Technologies into Health Systems: What Does "Good" Look Like
Bronwyn Le Grice
16. The Virtualization of Health Care: A Digital Health Revolution
James Boyd
17. Artificial Intelligence - A Disrupter and Enabler of Healthcare Improvement
Erwin Loh and Emily Kirkpatrick
18. The Journey towards Hospital Organisational Excellence: The Good, the Bad and the Ugly
Danny Samson
19. Iizuka Hospital: Striving to Become a Preferred Hospital by Pursuing "Patient First" Through Proactive Cross-Disciplinary Improvement Activities
Masaharu Ota, Kenta Motomura
Index
