About the Editors.
List of Contributors.
Prologue (W. Robinson).
THEORETICAL PERSPECTIVES
Language in Communication: Frames of Reference (W. Robinson).
Communication Accommodation Theory (C. Shepard, et al.).
Discrepancy Arousal Theory and Cognitive Valence Theory (L. Guerrero, et al.).
Expectancy Theories (J. Burgoon & M. Burgoon).
Discursive Social Psychology (J. Potter & D. Edwards).
Storytelling: The Power of Narrative Communication and Interpretation (Sunwolf & L. Frey).
Language Attitudes: Retrospect, Conspect, and Prospect (J. Bradac, et al.).
FACE TO FACE: STRUCTURES AND GENERAL FUNCTIONS.
Towards a Comprehensive Model of Non-Verbal Communication (M. Patterson).
Miscommunication and Communication Failure (C. Berger).
Conversation (B. Slugoski & D. Hilton).
Facework (C. MacMartin, et al.).
FACE TO FACE: SPECIAL FUNCTIONS.
Arguing (M. Billig).
Patronizing (M. Hummert & E. Ryan).
Deceiving (J. Tornqvist, et al.).
Accounting (R. Buttny & G. Morris).
Negotiating (S. Wilson, et al.).
Gossiping (N. Emler).
SOCIAL RELATIONS.
Politeness (T. Holtgraves).
Power (S. Ng & S. Reid).
Interpersonal Relations (E. Sahlstein & S. Duck).
The Observation of Marital Interaction (N. Roberts & P. Noller).
SOCIAL CATEGORIES.
Multilingual Communication (I. Sachdev & R. Bourhis).
A Layered Approach to Ethnicity, Language and Communication (M. Hecht, et al.).
Towards a Social Theory of Gender (L. Coates & T. Johnson).
Language, Ageing and Ageism (N. Coupland & J. Coupland).
APPLIED SETTINGS.
Second Language Mystery (R. Clement & R. Gardner).
Communication, Relationships and Health (M. Fitzpatrick & A. Vangelisti).
Language, Law and Power (W. O'Barr).
Active Patients as Powerful Communicators (R. Street).
Communication in Organizations: An Intergroup Perspective (J. Gardner, et al.).
Language and the Media: An Emerging Field for Social Psychology (P. Lunt & S. Livingstone).
Social Psychological Theories of Computer-Mediated Communication: Social Pain or Social Gain (R. Spears, et al.).
Epilogue: Jennifer Fortman and Howard Giles.
Author Index.
Subject Index.
