Designed to supplement courses in organizational behavior, principles of management, human resource management, human relations, supervision and applied psychology.
The only text available devoted exclusively to the development of interpersonal skills, this completely self-contained program provides an action-oriented approach in which students actually practice skills behavior.
Auflage
Sprache
Verlagsort
Verlagsgruppe
Zielgruppe
Maße
Breite: 232 mm
Dicke: 14 mm
Gewicht
ISBN-13
978-0-13-435827-7 (9780134358277)
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Schweitzer Klassifikation
1. Skills: An Introduction.
2. Self Awareness: A Point of Departure.
3. Listening.
4. Goal Setting.
5. Providing Feedback.
6. Empowering People Through Delegation.
7. Persuading.
8. Politicking.
9. Coaching.
10. Running Meetings.
11. Building Teams.
12. Resolving Conflicts.
13. Negotiating.
14. Interviewing.
15. Integration.
References.