For use as a supplement in courses in management and management skills, organizational behavior and development, interpersonal relations, human resource management, human relations, supervision, and group dynamics.
This highly-regarded supplemental text is designed to provide vital training in interpersonal skills that complement the conceptual and research material found in most textbooks. This completely self-contained program provides an action-oriented approach in which students actually practice skills behavior.
Auflage
Sprache
Verlagsort
Verlagsgruppe
Zielgruppe
Maße
Höhe: 234 mm
Breite: 176 mm
Dicke: 12 mm
Gewicht
ISBN-13
978-0-13-009054-6 (9780130090546)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Klassifikation
I. SELF-AWARENESS.
1. Skills: An Introduction.
2. Self-Awareness: A Point of Departure.
II. COMMUNICATING.
3. Sending Interpersonal Messages.
4. Listening.
5. Providing Feedback.
III. MOTIVATING.
6. Goal Setting.
7. Clarifying Expectations.
8. Empowering People Through Delegation.
IV. LEADING.
9. Politicking.
10. Persuading.
11. Applying Leadership Style.
12. Promoting and Managing Resistance to Change.
V. TEAMING.
13. Building Teams.
14. Running Meetings.
VI. PROBLEM SOLVING.
15. Resolving Conflicts.
16. Negotiating.
17. Integrating.
References.
Index.
