Section one Background and Overview chapter 1 History and Evolution of Case Management chapter 2 Health Care Insurance, Benefits, and Reimbursement Systems chapter 3 Case Management Practice Settings and Throughput chapter 4 Case Management in the Acute Care Setting chapter 5 Case Management in the Home Care Setting chapter 6 Case Management in the Long-Term Care and Rehabilitation Settings chapter 7 Case Management in the Palliative Care and Hospice Settings Section two Roles and Functions of Case Managers chapter 8 The Case Manager chapter 9 The Case Management Process chapter 10 Transitional Planning chapter 11 Utilization Management and Resource Management chapter 12 Leadership Skills and Concepts chapter 13 Education, Training, and Certification of Case Managers Section three Case Management Tools chapter 14 Case Management Plans, Clinical Pathways, and Protocols chapter 15 Information Systems in Case Management chapter 16 Telehealth and Telemedicine in Case Management Section four Specialty Practices in Case Management chapter 17 Life Care Planning and Case Management chapter 18 Workers' Compensation Case Management chapter 19 Disability and Occupational Health Case Management chapter 20 Disease Management and Case Management chapter 21 Maternal-Child Case Management chapter 22 Geriatric Case Management chapter 23 Behavioral Health Case Management chapter 24 Complementary and Alternative Medicine Section five Effectiveness of Case Management chapter 25 Quality and Outcomes Management chapter 26 Legal Issues in Case Management Practice chapter 27 Ethical Issues in Case Management Practice
