This volume covers dealing with subordinates, peers, and superiors, including how to ask for a budget increase, turn down a raise request, deal with brown nosing, handle flirtation, and warn a superior of a potential problem. Includes 40 dialogue flowcharts.
Sprache
Verlagsort
Verlagsgruppe
Zielgruppe
Maße
Höhe: 230 mm
Breite: 155 mm
Gewicht
ISBN-13
978-0-02-862622-2 (9780028626222)
Copyright in bibliographic data is held by Nielsen Book Services Limited or its licensors: all rights reserved.
Schweitzer Klassifikation
Contributors. Introduction: The Magic of Lifescripts. PART ONE: LIFESCRIPTS FOR SUBORDINATES. Giving a Negative Performance Review. Turning down a Subordinate's Raise Request. Adding Responsibility to a Subordinate without More Pay. Announcing a Salary Reduction to a Subordinate. Telling a Subordinate to Watch His Drinking. Turning down a Subordinate's Promotion Request. Reprimanding an Alleged Sexual Harasser. Stopping Backstabbing among Subordinates. Insisting on Better Hygiene from a Subordinate. Terminating a Subordinate. Demanding Better Work Habits from a Subordinate. Correcting Repeated Mistakes by a Subordinate. Putting an End to a Subordinate's Gossiping. Reducing the Size of a Subordinate's Staff. Reducing the Size of Subordinate's Workspace. Turning down a Subordinate's Request to Hire His Offspring. Sending a Voluntary Termination Hint to a Subordinate. Asking a Subordinate to Improve Her Appearance. Suggesting a Subordinate Improve His Voice Manners. Handling a Flirtatious Subordinate. Suggesting a Subordinate Consider. Psychotherapy Questioning a Subordinate's Expense Report. Handling a Subordinate's Personal Use of Equipment. Asking if a Subordinate Is a Victim of Domestic Abuse. Dealing with a Brownnosing Subordinate. Apologizing to a Subordinate for Your Own Behavior. Turning down a Subordinate's Request for Time Off. PART TWO: LIFESCRIPTS FOR SUPERIORS. Asking Your Superior for More Staff. Asking Your Superior for a Budget Increase. Warning Your Superior of Potential Client Problems. Warning Your Superior of Potential Vendor Problems. Apologizing to Your Superior for Your Own Backstabbing. PART THREE: LIFSCRIPTS FOR VENDORS. Asking a Vendor to Lower Her Price. Complaining to a Vendor about His Service. Soliciting a Bid from a Vendor. Asking a Vendor to Accelerate His Work. Resisting a Vendor's Commercial Bribery. Threatening Litigation against a Vendor. Index.
