Rebuilding Trust in Healthcare

Rebuilding Trust in Healthcare: A Doctor's Prescription for a Post-Pandemic America centers on the patient-physician relationship as the fundamental building block of any proposal for healthcare reform. Paul Pender MD, a passionate advocate for patients and physicians, describes how trust develops between doctors and their patients and how that trust has been eroded by internal and external factors. The coronavirus pandemic has underscored a lack of trust in the healthcare system that was present long before the onset of COVID-19. Dr. Pender explains that the most critical element in regaining trust begins in the physician's office. The narrative with case presentations illustrate the myriad problems confronting our healthcare system in clear language for patients, healthcare providers and policy makers. Dr. Pender practiced clinical ophthalmology for 38 years, specializing in the medical and surgical treatment of eye diseases. He completed his residency at the world-renowned Wills Eye Hospital. Honors include a lecture series in his name by the New England Ophthalmological Society and the Secretariat Award from the American Academy of Ophthalmology for his work on webinars for clinicians. Dr. Pender blogs regularly on timely medical issues on his website www.PaulPenderMD.com and popular social media platforms. He serves as an advisor to Vxtra Health, a company committed to collaborating with physicians to earn trust and manage healthcare costs.