All successful LIS practitioners need to reasses how effective their information services are and to ascertain if they are really delivering the services needed by users. This book is designed for anyone wanting to establish an electronic information service whatever the LIS background or size, and also for those wanting to revamp an existing traditional service into an e-information service. Because of new technology it isno longer necessary to think of an information service in a particular physical location with staff working at that location, ot open during set hours. Instead, this book gives ideas and examples of how an e-information service can be created, maintained and made to succeed in a cost-effective way.
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Verlagsort
Zielgruppe
Illustrationen
Maße
Höhe: 156 mm
Breite: 231 mm
ISBN-13
978-1-85604-442-4 (9781856044424)
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Schweitzer Klassifikation
Sheila Pantry OBE BA FLA FIInfSc manages an idependant information services consultancy and electronic publishing business. She has a long and varied career in information management in a range of industry sectors and is an experienced trainer, writer, editor and lecturer. Peter Griffiths BA ALA FIInfSc is Assistant Director, Communications Directorate, at the Home Office and Head of Profession for librarians and information scientists.
Introducing the concept of the e-information service; what kind of information service do you want to provide?; where are the customers?; what kind of information do they need and in which format?; creating your own e-information service and ensuring accessability; budgeting for your e-information service; keeping in touch with the customers; keeping one step ahead of the competitors; training of users and meeting user needs.
