Consumers and Customers: Business Unit 3

The "Longman GNVQ Business" series provides full coverage of all the mandatory units required at Foundation, Intermediate and Advanced level GNVQ. The materials are available either as booklets or as core texts, and introduction booklets explain to students what they need to know in each level. Activities throughout the material help students to understand the issues covered and encourage independent investigation. In addition, case studies provide an insight into people's experiences of working within business establishments. The core skills required are fully integrated - detailed mapping grids in the "Introduction to GNVQ" booklets and the free "Teacher's Notes" show where different elements are covered. There are also review sections for self-assessment, and assignment ideas at the end of each element, supporting the assessment process.