Part I: BROAD PERSPECTIVE ON PROVIDING HEALTH SERVICES
Chapter 1: Social Philosophy and Health Service Systems, Public Policy, Legislation, and Advocacy
Chapter 2: Overview of the Business of Health Care Delivery
Chapter 3: Strategic Management and External Forces Influencing Health Service Providers
Chapter 4: External Influences: Physical Therapy
Chapter 5: Internal Environment of Health Services Providers
Chapter 6: Internal Environment: Physical Therapy
Part II: GUIDING BEHAVIOR: VALUES, ETHICS, JURISPRUDENCE, AND OVERSIGHT AGENCIES
Chapter 7: Behavioral Guidance: Values and Ethical Principles
Chapter 8: Jurisprudence Essentials
Chapter 9: Regulatory Environment of U.S. Health Care Businesses
Chapter 10: External Oversight of Health Service Providers
Part III: BUSINESS ACUMEN: MANAGING, COMMUNICATING, STRATEGIZING, PLANNING, AND DECISION MAKING
Chapter 11: Leading, Managing and Supervision
Chapter 12: Communicating with Skill
Chapter 13: Strategic Planning
Chapter 14: Organizing for Business Success
Chapter 15: Management and Decision-Making
Chapter 16: Strategies for Health Services Performance Improvement
Part IV: BUSINESS ACUMEN: HUMAN RESOURCES, MARKETING, AND SELLING
Chapter 17: Employment Law
Chapter 18: Marketing Basics
Chapter 19: The Selling Part of the Marketing Process
Part V: BUSINESS ACUMEN: FINANCIAL AWARENESS
Chapter 20: Economic Principles
Chapter 21: Accounting and Financing
Chapter 22: Entrepreneurship: Physical Therapist Practice Ownership
Chapter 23: Making Structured Personal Financial Decisions
