Introduction; Student Interaction Issues; Chapter 1 Flame war, Mike Robertshaw; Chapter 2 Do Students Really Want to Interact?, Lori Wallace; Chapter 3 Pacific Mayday, Roger Boshier; Chapter 4 Do we Really Need an Online Discussion Group?, Charlotte Gunawardena, Jan Plass, Mark Salisbury; Chapter 5 Houston, We have a Problem!, Catherine McLoughlin, Joe Luca; Teaching and Assessment Issues; Chapter 6 Teaching Online... Reluctantly, Bob Fox; Chapter 7 Try, Try Again!, Stephanie Tarbin, Chris Trevitt; Chapter 8 Credit where It's Due, Robin Goodfellow; Chapter 9 It Seemed like a Good Idea at the Time, Ron Oliver; Planning and Development Issues; Chapter 10 Of Heaven and Hell, Leonie Rowan, Chris Bigum; Chapter 11 From Mouldy Disks to Online Fix, Vikki Ravaga, Jennifer Evans, Taaloga Faasalaina, Jo Osborne; Chapter 12 'I have some Pages Up!', Jo Bruce, Ruth Goodall; Chapter 13 The Reluctant Software Developers, Leonard Webster, David Murphy; Chapter 14 The Great Courseware Gamble, Bridget Somekh; Chapter 15 Poetic Seeing, Lee Kar Tin, Wong Lai Fong; Policy Issues; Chapter 16 Who is Leading Whom?, Michelle Selinger; Chapter 17 Travelling without Maps, Alison Littler, Jan Mahyuddin; Chapter 18 Techno Hero Fiasco, Julianne Moss, Mary Fearnley-Sander, Claire Hiller; Chapter 19 The Tragedy of the Early Adopters, Mark Smithers, Christine Spratt;
