I. OVERVIEW OF LOGISTICS.
1. Logistics and the Supply Chain. Appendix: Logistics Professional Organizations.
2. The Supply-Chain Concept.
3. Logistics and Information Technology.
II. ELEMENTS OF LOGISTICS SYSTEMS.
4. Order Management and Customer Service.
5. Protective Packaging and Materials Handling.
6. The Domestic Transportation System.
7. Industrial Transportation Management.
8. Distribution Center, Warehouse, and Plant Location.
9. Inventory Management.
10. Warehousing Management.
11. Supply Management.
12. International Logistics.
III. ANALYZING, DESIGNING, AND IMPLEMENTING A LOGISTICS SYSTEM.
13. Logistics Systems Controls.
14. Logistics Systems: Analysis, Design and Integration.
15. Supply-Chain: Future Directions.
Glossary.
Subject Index.
Name Index.
