Chapter 1, Tanker design; Chapter 2, Pump theory; Chapter 3, Tanker culture; Chapter 4, Tanker safety systems; Chapter 5, Cargo calculations; Chapter 6, The effect of bulk liquid cargoes on trim, stability and structural integrity of a vessel; Chapter 7, Oil and cargo-related operations; Chapter 8, Cargo operational plans and checklists; Chapter 9, Cargo supervision/management; Chapter 10, Chemical and physical properties of oil cargoes; Chapter 11, Hazards and their control measures; Chapter 12, Safe working practices; Chapter 13, Emergency procedures; Chapter 14, Emergency response; Chapter 15, Medical first aid on tankers; Chapter 16, Pollution prevention; Chapter 17, Case studies