Contents Introduction
Database Development and End-User Searching: Exxon Research and Engineering Company
Teaching University Student End-Users About Online Searching
Managing Effective Information Services for End-Users in Academic Sci-Tech Libraries
American Petroleum Institute's Machine-Aided Indexing and Searching Project
Preparation of a Slide/Tape Program for Biological Abstracts: Harvard University
Increasing End-User Awareness of Library Services Through Promotion: Grumman Aerospace Corporation
