Part 1 Cultural impacts on global management: leadership in globalization; leadership in global communications; leadership in global negotiations; leadership in cultural change; leadership in cultural synergy. Part 2 Cultural impacts on global business: managing for cross-cultural effectiveness; managing transitions and relocations; managing diversity in the global work culture; effective performance in the global marketplace. Part 3 Culture specifics and business/service abroad: doing business with North Americans - United States and Canada; doing business with Latin Americans - Mexico, Central and South America; doing business with Asians - Australia, China, India, Indonesia, Japan, Philippines, South Korea and Vietnam; doing business with Europeans; doing business with Middle Easterners; doing business with Africans.