Baselines and Models for CMMI and Process Improvement Practitioners

This practical resource walks readers through the process of establishing baselines and creating effective models. Using accessible language, not theory and formulas, the book supplies a fundamental understanding of the key concepts behind baselines and models. It explains how to identify goals, identify processes and subprocesses, collect and analyze data, identify controllable factors, and use the baselines to create models. It also describes how to choose the right baselines and how to use models to estimate and predict the future with improved accuracy.