A first in the important new field of crisis leadership, Ian Mitroff's new text presents a comprehensive, integrated framework that shows how, where, and why various corporate functions, such as legal, security, manufacturing, finance, and public affairs, work together to respond to crises and minimize their occurrence and impact on the organization.
Throughout, the emphasis is on preventing problems before they happen, rather than putting the best possible spin on crises after they happen. The result is a text that helps students understand the multitude of factors and forces that need to be considered to implement effective, proactive leadership.
Produkt-Info
Auflage
Sprache
Verlagsort
Zielgruppe
Maße
Höhe: 22.6 cm
Breite: 15.3 cm
Dicke: 0.7 cm
Gewicht
ISBN-13
978-0-471-22918-6 (9780471229186)
Schweitzer Klassifikation
Dr. Ian I. Mitroff is currently the Harold Quinton Distinguished Professor of Business Policy at the Marshall School of Business, University of Southern California. He is also the Director of the USC Center for Strategic Public Relations and a Professor of Journalism in the Annenberg School of Communications at USC. Dr. Mitroff founded Comprehensive Crisis Management, Inc., which has consulted some of the nation's leading companies on a broad array of crises. He has also published over three hundred articles and more than twenty-three books.
Autor*in
Univ. of Southern California
Preface
Part 1: Issues and Problems
* Introduction-People, Technologies, and Crises
* The Failure of Conventional Thinking
* The Failure of Conventional Organizations
* The Failure of Conventional Responses
* The Rise of Abnormal Accidents: A Brief History of Crises
Part 2: Responses and Solutions
* The Different Languages of Managers and Executives: The Personalities of Individuals
* The Personalities of Organizations
* Crisis Management and the Myers-Briggs
* The Role of Conflict in Crisis Leadership
* An Expanded View of Signal Detection
* Thinking the Absurd
* The Vital Importance of Spirituality in Crisis Leadership