This book provides insights into communication practices that enable efficient work, successful collaboration, and a functional work environment. Maintaining a productive and healthy workplace is predicated on interpersonal communication between people. In organizations, efficient communication is the foundation of all actions. Contributors to this book cover communication issues in relationships, teams, meetings, leadership, competence, diversity, organizational entry, social support, and digital environments in the workplace. The book illustrates all these issues in detail by presenting both relevant research findings and their practical implications in working life.
Workplace Communication is ideal for current and future employees, directors, supervisors and managers, instructors, and consultants in knowledge-based expertise work. The book is appropriate for courses in organizational and leadership communication or interpersonal communication in a workplace setting.
Sprache
Verlagsort
Verlagsgruppe
Zielgruppe
Für höhere Schule und Studium
Maße
Höhe: 229 mm
Breite: 152 mm
Gewicht
ISBN-13
978-0-367-18570-1 (9780367185701)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Klassifikation
Leena Mikkola is a Senior Lecturer in Communication in the Department of Language and Communication Studies, University of Jyvaeskylae, Finland. Her research focuses on leadership communication and interprofessional interaction in knowledge work.
Maarit Valo is Professor in the Department of Language and Communication Studies, University of Jyvaeskylae, Finland. Her research focuses on team communication, technology-mediated communication, and communication competence as elements of professional expertise.
Herausgeber*in
Tampere University, Finland
University of Jyvaeskylae, Finland
PART I
Foundations of Workplace Communication
1 Focusing on Workplace Communication
Maarit Valo and Leena Mikkola
2 Workplace Relationships
Leena Mikkola and Hanna Nykaenen
3 Team Communication in the Workplace
Mitra Raappana and Tessa Horila
4 Digital Communication Environments in the Workplace
Anu Sivunen and Kaisa Laitinen
5 Workplace Communication in Institutional Settings
Laura Asunta and Leena Mikkola
PART II
Dynamics of Workplace Communication
6 Newcomers in the Workplace
Sari Rajamaeki and Leena Mikkola
7 Meetings in the Workplace
Tomi Laapotti and Eveliina Pennanen
8 Technology-Mediated Communication in the Workplace
Marko Siitonen and Annaleena Aira
9 Diversity and Social Interaction at Work
Malgorzata Lahti
10 Leadership in the Workplace
Leena Mikkola
11 Negative Relationships in the Workplace
Sini Tuikka
12 Supportive Communication in the Workplace
Leena Mikkola
PART III
Developing Workplace Communication
13 Communication Competence in the Workplace
Tessa Horila
14 Developing Workplace Communication
Leena Mikkola and Tarja Valkonen
15 Future Directions in Workplace Communication
Maarit Valo and Anu Sivunen
Index
