Award-winning information theorists and practitioners Pearlstein and
Matarazzo have assembled a group of top international authors with experience
in public, academic, government, and special library settings, including
experienced independent information professionals, to address the critical
issues facing Information Management (IM) today.
This new handbook provides a context for approaching the world in which
information professionals work; a tool, the Balanced Scorecard, to help
demonstrate contribution and value; and a review of opportunities for new areas
of employment and career development, ripe for applying the Information
Services skill set. Through combinations of topical chapters with common
themes, the professor and student will find a multi-perspective approach to the
IM landscape. Used as a ready-reference, the IM practitioner will find both
theoretical and pragmatic approaches to inform their decision making on
traditional as well as new challenges.
For information and IM professionals, librarians, and students, this
must-have handbook provides invaluable insights from the leading names in the
field, enabling you to make the best decision no matter what challenges you
face.
Rezensionen / Stimmen
Library and information professionals present an integral text for masters of library science students and a reference for information professional practitioners, but warn that it does not encompass all modern information theories, procedures, and practices. Whether read sequentially or in topical combinations around common themes, they say, the chapters provide a construct through which both students and practitioners may learn about the major challenges facing them in the early part of the 21st century, and find some guidance in how to tackle them. -- Annotation (c)2018 * (protoview.com) *
Sprache
Verlagsort
Zielgruppe
Maße
Höhe: 235 mm
Breite: 157 mm
Dicke: 54 mm
Gewicht
ISBN-13
978-1-78714-526-9 (9781787145269)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Klassifikation
Herausgeber*in
Simmons College, USA
Global Director of Research (retired)Bain & Co. Inc.
Preface: Why a Handbook Now?
Part One: The Context
1. The Economy at Large and Why You Should Care; Niloufer Sohrabji
2. Disruption and the Management of Information; Linda Berube
3. Leadership and the Political: The Environment of the Information Management Organization; John Buschman
4. Making the Business Case; Ulla de Stricker, Cindy Shamel and Constance Ard
5. Positioning for Success: A Rose by any other Name; Laura Soto-Barra and Mary Glendinning
6. Leading and Managing Strategy in the 21st Century; Mary Lee Kennedy and Rebecca Jones
7. The Delicate Balance in Copyright Today; Michele Ayers
8. Stepping Out: Organizing Information in the 21st Century; Lynne C. Howarth
9. Sustainability: What Does It Mean for You and for Your Library?; Gary Shaffer
Part Two: The Balanced Scorecard: A Framework for Demonstrating Contribution
Customer Metrics
10. Information Audit and Impact Assessment; Sue Henczel
11. Models of Service in an Age of Acceleration; Claire Gunnels and Susan E. Green
12. Rethinking the Physical Library - Academic; Chris Flegg
13. Rethinking the Physical Library - Special: Transforming the Information Organization; Cindy Sullivan
14. Rethinking the Physical Library - Small-Medium Public Libraries; Nanci Milone Hill
15. Rethinking the Physical Library - Large Public; David Leonard
16. Information Literacy: What does it Mean and Where does it Fit In?; Laura Saunders
17. Information Veracity and the Threat of "Fake News"; Leigh Montgomery and Barbara Gray
18. Reference Reimagined; Tamika Barnes, Iyanna Simms and Christopher Moffatt
19. Marketing Your Expertise; Anne E. Rogers and Kaia L. Densch
Internal Process Metrics
20. Optimizing, Measuring, and Reporting Value on Content Acquisition; Robin Neidorf
21. Negotiate for Information Like It Is Your Own Money - with Savvy and the Right Skills; Willem C. Noorlander
22. Evaluating and Managing Information Services; Larisa Brigevich
23. Knowledge Management Skills Applicable to Information Management - Information Management Skills Applicable to Knowledge Management in an Organization; Eva Semertzaki
24. Records Management: Fit, Value and Placement within an Organization; Chris Bednar
25. IS and Archives; Sylvia James
Learning & Growth Metrics
26. Education for Success: Multiple Avenues and Options; Susan DiMattia
27. Evaluating Staff Roles and Retention; Barbara Hirsh
Financial Metrics
28. Financial Metrics: What You Need to Know; Sylvia James
29. Competition and Collaboration: Insights from the Information Supply Chain; Jack Cahill
30. Resourcing Strategies; Stephen Phillips
31. Cost Recovery - Strategies and Options; Jill Strand
Epilogue: "All Progress is Change"
32. Big Data, Big Opportunity for Librarians and Information Professionals; Amy Affelt
33. Big Data and Text Analytics; Helen Clegg and Hugo Evans
34. Opportunity: Competitive Intelligence and Information Management; Cynthia Cheng Correia
35. Opportunity: Talent Acquisition; Christian F. Henning
36. View from the Top: What the Bosses Think; Laura Garza, Marian Krupicka and Anon
