This 400-page manual is designed to help IS managers develop a quality control program that is enhanced by effective control practices-established practices used to ensure that IS assets are utilized effectively and IS employees meet their full potential.
Thoroughly indexed and written by experts in the field, Quality and Control in IS covers the full range of information management issues from the perspective of quality control. You'll find techniques you can apply immediately, as well as suggestions for crafting a quality control program tailored to more specific needs.
Coverage includes:
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ISBN-13
978-0-7913-1664-1 (9780791316641)
Copyright in bibliographic data is held by Nielsen Book Services Limited or its licensors: all rights reserved.
Schweitzer Klassifikation
Planning for Quality
Management Challenges in Quality Improvement
Quality and Technology
Quality Improvement Processes
Quality and Human Resources Management
Quality and End-User Computing
Systems Development Quality and Control
Quality Improvements in Networks
Data's Role in Quality Program
Quality Control in the Data Center
Security and Quality
A Case for Quality
