Now in its Fourth Edition, this foremost leadership and management text continues its emphasis on critical thinking, problem solving and decision-making. Incorporating application with theory and strong leadership content, features address the newest methods of quality assurance, benchmarking and report cards, plus coverage on new technologies information, including implementation. New to this edition are more case studies; new content on violence in the workplace, case management, impact of emerging technologies, political action, and patient care deliverymodels; and, weblinks in each chapter plus a new companion.
Auflage
Sprache
Verlagsort
Zielgruppe
Für die Erwachsenenbildung
Editions-Typ
Produkt-Hinweis
Illustrationen
Maße
Höhe: 229 mm
Breite: 152 mm
Dicke: 32 mm
Gewicht
ISBN-13
978-0-7817-3794-4 (9780781737944)
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Schweitzer Klassifikation
UNIT I. A New Approach to Leadership and Management 1. Integrating Leadership Roles and Management Functions 2. Tools for Leadership and Management Problem Solving and Decision Making UNIT II. Roles and Functions in Planning 3. The Planning Hierarchy and Strategic Planning 4. Planned Change 5. Time Management 6. Fiscal Planning UNIT III. Roles and Functions in Organizing 7. Organizational Structure 8. Understanding Organizational, Political and Personal power 9. Organizing Patient Care UNIT IV. Roles and Functions in Staffing 10. Preliminary Staffing Functions: From Recruitment Through Orientation 11. Meeting Staff Socialization and Educational Needs for Team Building 12. Staffing Needs and Scheduling Policies UNIT V. Roles and Functions in Directing 13. Creating a Motivating Climate 14. Organizational, Interpersonal, and Group Communication 15. Delegation 16. Managing Conflict 17. Understanding Collective Bargaining, Unionization and Employment Laws UNIT VI. Roles and Functions in Controlling 18. Quality Control 19. Performance Appraisal 20. Creating a Growth-Producing Work Environment Through Discipline 21. Employees with Special Needs UNIT VII. Professional and Social Issues in Leadership and Management 22. Ethical Issues and Professional Advocacy 23. Legal and Legislative Issues 24. Career Development Issue
