Total Quality Through Project Management

This work aims to synthesize project-management and quality- management concepts into an innovative "total system" for enhancing quality and improving the competitiveness of any manufacturing or service enterprise. Written by two project-management experts with more than 50 years of combined experience, this book presents an eight-step approach for effectively applying state-of-the-art project-management tools and methods to successfully implement TQM and manage quality-improved projects. This practical, applications-oriented guide leads project-management and quality professionals step by step through each phase of the process from original concept through development, and from implementation through the termination and maintenance of a quality-improvement project. Aided by a wealth of practical examples and a comprehensive case study that clearly demonstrates how this original quality-improvement strategy works, the book also provides in-depth coverage of project-management principles as they are defined by the Project Management Institute, TQM systems and methods as they apply to project management and project-management methods as they pertain to quality-improvement projects.
A discussion of the history and evolution of quality and project management helps put everything into perspective.