Part 1 Managing the context: organizational behaviour: historical and global context; learning, expectations, and appreciative inquiry; leadership, the manager, and the firm; the nature of organizations -the foundation. Part 2 Managing teams: group problem solving and decision making; small group dynamics; work team effectiveness - team building; dynamics between teams and conflict management. Part 3 Managing individuals: personality and personal growth; motivation; perception and attribution; communication. Part 4 Managing work design, culture, and change: work and organization design; organization culture and effectiveness; organization change, development, and learning; advanced modules on the WWW; creativity and innovation; career planning and development; stress and the management of stress; managing quality and quality management; managing technology and information technology.
