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The 8 full papers presented together with 1 short paper were carefully reviewed and selected from a total of 17 submissions.
They were organized in topical sections as follows: e-Government; strategy; artificial intelligence.
e-Government .- NSFASonto: An Ontology for South African National Student Financial Aid Scheme Operations .- T he Utilization of Public-Private Partnership Frameworks in the Management of eID Projects .- Strategy.- OntoSBehaviour: An Ontology of Students' Behaviours at Institutions of Higher Learning .- Public Health Data and International Privacy Rules and Practices: A Case Study of Singapore .- Sentiment Analysis Application in E-Commerce Current Models and Future Directions .- Artificial Intelligence.- Evolving Justice Sector: An Innovative Proposal for Introducing AI-based Techniques in Court Offices .- Ontology-Driven Parliamentary Analytics: Analysing Political Debates on COVID-19 Impact in Canada .- Hybrid AI Analysis of the drug micro-trafficking in Italy .- Exploring the Potential of AI & MDL for Enhancing E-Government Services: A review paper .