A Missive To Administrators
A Missive to Library IT Department Heads and Library IT Administrators
A Missive to New Librarians in IT and Students
A Missive to Library School Faculty and Administrators
A Missive to IT Committee Members and Other Engaged Library Employees
Chapter 1: Atlantis Wasn't A Magical Place and Library Systems Is Just Library IT
Chapter 2: Creature of Ancient Myth: The Titans and the Systems Librarian
Chapter 3: Customers, Patrons, Users, and Unruly Mobs
Chapter 4: Reading Users' Minds
Chapter 5: Sleight of Hand: Service, or the Appearance of Service
Chapter 6: Taking On Apprentices: Educating Your Customer Base
Chapter 7: Do the Impossible: Slaying Dragons Without Time, People, Or Money
Chapter 8: Adventure Party Makeup: Building an IT Staff
Chapter 9: The Ritual: Analyzing Problems, Providing Solutions
Chapter 10: Arcane Strategy: Following the Magic Rule System
Chapter 11: Predicting the Future
Chapter 12: They Flow Through Us and Around Us and Bind Us Together
Chapter 13: Omniscience: Knowing All Things
Chapter 14: Superpowers You Could Possess
Chapter 15: Convening the Council: Meetings
Chapter 16: The Crystal Ball: Reporting, Data Mining, and Assessment
Chapter 17: Spellbook: Helpful Tips, Strategies, and Solutions
Appendix: Magic Words Your Coworkers Might Be Misusing: An Un-Thesaurus
