Buttons, belisha beacons and bullets - city histories in museums, Gaynor Kavanagh; razor ribbons, history museums and civic salvation, Michael Wallace; city museums and their role in a divided community - the Northern Ireland experience, Bill Maguire; Croydon - what history?, Sally MacDonald; the city museum - who comes?, Carol Scott; approaches to portraying the city in European museums, Max Hebditch; collections and collecting, Catherine Ross; brave new world - the future for city history museums, David Fleming; breaking down the barriers of ignorance, Raj Pal; envisioning cities - London, Roy Porter; defining cities -socio-geographical perspectives, Rachael Unsworth; the discovery centre at Millennium Point, Birmingham, Elizabeth Frostick.