Contents I. Introduction
The Nature of the Problem, If It Is a Problem
II. Historical Background
View From the Top: The Library Administrator's Changing Perspective on Standardization Schemes and Cataloging Practices in American Libraries, 1891-1901
III. An Overview
Current Issues in Technical Services
IV. Organizational Arrangements
The Changing Roles and Relationships of Staff in Technical Services and Reference/Readers' Services in the Era of Online Public Access Catalogs
The Ecumenical Library
Noblesse Oblige: Collection Development as a Public Service Responsibility
V. Document Description
The Impact of AACR2 on the Harvard Library Union Catalog: A Case Study
Inter-Library Loan as an Unobtrusive Measure of Bibliographic Efficiency
Reference Services, Serials Cataloging, and the Patron
VI. Subject Organization and Access
The Flaw of Subject Access in the Library Catalog: An Opinion
User Categories and User Convenience in Subject Cataloging
Where Have All the Moonies Gone?
Classification Schemes as Cognitive Maps
The DDC and Its Users: Current Policies
