Contents Instruction or Information: What's Changed?
Captain Jackson, The Battle of Jutland, and Other Matters Relating to the Future of the Reference Interview
Reviewing of Adult Reference Materials for General Libraries
A Beginning: Some Nostalgic Notes and a Bit of Pique
Information in the World of Electronics
The Future of the Reference Librarian: Or, If You Have Sacred Cows, Prepare to Shed Them Now
Reference, Readers, and Fiction: New Approaches
The Challenge to Library Reference Service in the Decades Ahead
Reference Collection Management
Toward Holistic Information Services for Young Adults
The Librarian and the Law: Demystifying That "Hocus Pocus" Science
Reference Services for Children and Young Adults: Looking Ahead
The Future Role of Reference Services Librarians
Libraries for the Users: The Challenge to Reference Librarians
Toward an Existential Future
Databases in the Humanities: A Crashing Bore
Optimizing the Sequence of User/Librarian Interaction in the Literature Searching Situation
Through the Past Starkly: A Retrospective Look at the Future of Reference Work
"In My Judgment . . . ": An Informal Discussion of the Future of Reference Services
