Leadership in Health Services Management

This title includes Book & CD. This completely updated, revised and value-added edition provides healthcare professionals with the information necessary to lead with commitment. In line with the key attributes healthcare leaders need, the reader is guided through crucially important issues such as vision, strategic thinking, confidence, negotiation and knowledge management. Original South African research has been included as well as the application of the theory for postgraduate readers in studying for a masters certificate or tutored masters degree according to the new guidelines of the SAQA qualifications. In all new SA curricula and programmes the research component has been prioritized therefore this book ends with a chapter on research proposals. It offers an outcomes-based and problem-based approach. It includes a CD with PowerPoint slides and activities. It presents new chapters that include Coaching, Staff development and Performance Appraisal. It offers a research component. Broad application and relevance reflected in multi-disciplined author team.