Young adults are a growing population in libraries, yet few librarians know how to provide the unique kinds of services teenagers need. Here, the authors apply customer service theory and technique to serving this population.
Reihe
Sprache
Verlagsort
Zielgruppe
Für höhere Schule und Studium
Für Beruf und Forschung
Illustrationen
ISBN-13
978-1-55570-394-3 (9781555703943)
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