Foreword, Acknowledgments, How to Use this Guide, Precedent Document Index, Table of Cases, Table of Legislation, Table of Directives, 1 CLAIMS AGAINST THE UNINSURED DRIVER: A BASIC OUTLINE, 2 THE 1999 UNINSURED DRIVERS AGREEMENT, 3 MANAGING MIB CLAIMS WITHIN A PERSONAL INJURY DEPARTMENT, 4 RECEIPT OF INSTRUCTIONS, 5 PRE-ISSUE MATTERS, 6 ISSUING PROCEEDINGS, 7 PROCEEDINGS POST-ISSUE, 8 HEADS OF CLAIM, 9 SETTLEMENT AND COSTS, 10 APPORTIONMENT OF DAMAGES, 11 RECOVERY SECTION - MIB CLAIMS GOING WRONG, 12 THE 1988 UNINSURED DRIVERS AGREEMENT, 13 THE UNTRACED DRIVERS AGREEMENT 1996, 14 PRACTICAL STEPS IN MAKING A CLAIM UNDER THE UNTRACED DRIVERS AGREEMENT, 15 APPEALS UNDER THE UNTRACED DRIVERS AGREEMENT, APPENDICES, Index