Structured On-the-Job Training: Unleashing Employee Expertise into the Workplace

Preface

PART ONE: MEETING THE DEMAND FOR EMPLOYEE EXPERTISE
The Challenge of Developing Employee Expertise
A System View of Structured On-the-Job Training
Training and Learning in the Work Setting

PART TWO: STRUCTURED ON-THE-JOB TRAINING PROCESS
Deciding Whether to Use Structured On-the- Job Training
Analyzing the Work to Be Learned
Selecting, Training, and Managing Employees to Deliver Structured On-the-Job Training
Preparing the Structured On-the-Job Training Modules
Getting Ready to Deliver Structured On-the- Job Training

PART 3: USING STRUCTURED ON-THE-JOB TRAINING
Delivering Managerial, Technical, and Awareness Training
Evaluating and Troubleshooting Structured On-the-Job Training Programs
Organizational Change and Structured On- the-Job Training
Global Perspective of Structured On-the-Job Training
Workforce Development and Structured On- the-Job Training
Change Management Process and Issues in Using Structured On-the-Job Training
Conclusion: Developing a Culture of Expertise
APPENDICES
Excerpts from the Training within Industry Report Describing the Lens Grinder Study
S-OJT Trainer Evaluation Form
Trainee Evaluation Form
Sample S-OJT Module with Embedded Training Events
References
Index
About the Author