Measuring Management Performance

Measurement is an important tool for understanding what managers do, how job performance varies from manager to manager, and how it changes over time. It is also a development tool which aids understanding of management strengths and weaknesses and areas which need development. Those professionals, trainers, developers and consultants - who help managers develop and manage better, require an understanding of how to measure management performance. This book aims to provide that understanding by blending theory and management practice. It offers a practical approach to the application of the science of human performance to management practice considering many issues which are of importance to management developers, including what to measure in order to help managers manage, the relationship between the theory of measurement and management practice, the nature and impact of organizational and individual perceptions of performance on management performance, and how to measure this.
The extent to which particular skills are important to management performance are assessed and the author suggests ways in which the acquisition, application and relative importance of management skills may be measured.