Part 1 The individual as worker: maturation, development and ageing; skill and learning - Skinnerian and Pavlovian conditioning; abilities, aptitudes and intelligence; motivation - Maslow's hierarchy of needs, Herzberg, Charles Handy; job satisfaction and worker goals; personality - Hans Jurgen Eysenck; perception, social influence and attitudes; communication; use of information about people - personnel selection; conflict, stress and change. Part 2 The organizational and social context of work: the nature of work organizations - Weber and his definition of bureaucracy; introduction to organization theory - scientific management and F.W.Taylor, Henri Fayol, Mary Parker Follett, Taylor and Mayo - who was right?, Drucker's comparison of schools; the structure and cultures of organizations - Alfred Sloan, Burns and Stalker, Eric Trist, Joan Woodward; the work environment and job design - Lawrence and Lorsch; the nature of work groups - Elton Mayo and the Hawthorne experiments; leadership at work - Drucker on the management process, the views of Handy, Ashridge studies, Lewin, Lippitt and White, Rensis Likert, Blake's grid, Reddin's 3-D views on leadership style, F.E.Fiedler's contingency theory, Handy's best fit approach; work and non work; conflict and co-operation at work. Part 3 An overview of the behavioural sciences in organizations.
