Just in Time

Part 1 Introduction: the fate of new concepts; overview of JIT; scope of the book; case examples; Western attempts to compete with Japan; some Western experiences with JIT; planning for JIT-related concepts; recommended further reading. Part 2 Basic principles: incoming goods; factory stocks; finished goods warehouse; summary; recommended further reading. Part 3 The process of improvement: motivation; chronic and sporadic problems; universal problem-solving sequence; the improvement process and JIT - a case study; summary; recommended further reading. Part 4 The design aspects: the role of design; design - a hatchery for JIT problems; design review as a factor in JIT; reliability in design; summary; recommended further reading. Part 5 The manufacturing aspects: the importance of design to production; quality in production; process capability; Western supplier relations; Japanese supplier relationships; location of suppliers for JIT; summary; recommended further reading. Part 6 Involving the workforce: types of project team for process improvement; the "no blame" concept; the closed feedback loop of control; getting started; project teams - role in JIT; pioneers of JIT-related concepts; summary; recommended further reading. Part 7 Motivation: motivation means people; upper management; middle management; technical specialist; foremen and supervisors; direct employees; trade union response to JIT; summery; recommended further reading. Part 8 Advance planning: evaluation of alternative approaches; report from study ream; planning the system; planning for internal customer/supplier relationships; the quality manual; the quality plan; planning and replanning; summary; recommended further reading. Part 9 Organization: process design team; JIT policy; the policy statement; project team facilitator; project sponsor; team leaders; conclusion. Part 10 Total production maintenance: overall equipment effectiveness; the six big losses;'5S housekeeping programmes;getting started with TPM; the TPM steering committee; the TPM facilitator; the role of the facilitator; selection of facilitators; initial projects; typical TPM implementation plan; multi skilling. Part 11 JIT assessment: US national and European quality awards; the European excellence model; impact of JIT on leadership; policy and strategy; people management; resources; process; customer satisfaction; people satisfaction; impact on society; business results.