Leadership and Nursing Care Management

Part I: Leadership * Leadership Principles * Management Principles * Change and Innovation * Organizational Climate and Culture Part II: Professionalism * Critical Thinking and Decision Making Skills * Managing Time and Stress * Legal and Ethical Issues Part III: Communication and Relationship Building * Communication, Persuasion and Negotiation * Motivation * Team Building and Working with Effective Groups * Delegation * Power and Conflict * Workplace Diversity Part IV: Knowledge of the Health Care Environment * The Health Care System * Health Policy, Health, and Nursing * Evidence-Based Practice: Strategies for Nursing Leaders * Mission Statements, Policies and Procedures * Organizational Structure * Decentralization and Shared Governance * Models of Care Delivery * Case Management * Population Health Management * Patient Acuity NEW! * Quality Improvement and Health Care Safety * Measuring and Managing Outcomes Part V: Business Skills * Confronting the Nursing Shortage * Staff Recruitment and Retention * Staffing and Scheduling * Collective Bargaining * Financial Management * Budgeting * Productivity and Costing Out Nursing * Performance Appraisal * Prevention of Workplace Violence * All Hazards Disaster Preparedness * Data Management and Informatics * Strategic Management Marketing