Towards plural perspectives. Part 1 Museums as cultural institutions - issues and perspectives: making other people, Susan Pearce; black cultural museums in Britain - what questions do they answer?, Sam Walker; contextualizing the black presence in British museums - representations, resources and response, Stephen Small; background notes -Ajay Khandewal in conversation wirh artist Shaheen Merali, Pamela Merali; analyzing macro- and microenvironments from a multicultural perspective, Julian Agyeman and Phil Kinsman; speaking other voices, Helen Coxall. Part 2 Inclusive strategies - exhibitions and educational programmes: the peopling of Longon project, Nick Merriman; academic and public domains - when is a dagger a sword?, Nima Poovaya Smith; Walsall Museum and Art Gallery and the Sikh community - a case study, Alison Cox and Amarjit Singh; audience participation - working with local people at the Geffrye Museum, London, Steve Hemming; developing new audiences at the National Portrait Gallery, London, Roger Hargreaves; meaning and truth in multicultural museum education, Vivien Golding.