Planning for Results

"Planning for Results" provides a results-driven programme that empowers public librarians to meet community needs and to develop strategies to anticipate future demands. It covers essential tools for library planning: rethinking existing roles in the community, evaluating choices and opportunities, and developing the right service responses. The planning process enables librarians to envision, evaluate and respond to community needs with distinctive programmes and services. Librarians are able to customize each step to their specific situations. Using this planning process, librarians can answer such questions as: what is the library's role in the community?; what does the community want from the library?; and what service responses will best meet the needs of the community? "Planning for Results" includes "The Guidebook" and "The How-To Manual". "The Guidebook" is the introductory guide which explains each step of the planning process. It incorporates 13 service responses and guidelines for developing customized responses, and is also available separately.
"The How-To Manual" contains detailed instructions on how to perform each step in the process and includes workforms to aid in completing the various planning tasks. The manual's loose leaf design makes it easy to add notes, share materials with others and make copies of the workforms.