A guide to conflict resolution and anger management with a work focus for anyone involved in situations of potential conflict. The book uses case-histories, questionnaires, personal assessment and action plans to tackle the problem in practical ways. The latest techniques in anger management are used to help people understand and solve their problems, whether they wish to tackle their own anger, or whether they suffer from their colleague's temper.
Reihe
Sprache
Verlagsort
Verlagsgruppe
Hodder & Stoughton General Division
Maße
Höhe: 216 mm
Breite: 138 mm
Gewicht
ISBN-13
978-0-85969-856-6 (9780859698566)
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Schweitzer Klassifikation
Mary Hartley is a former teacher, who now works as a trainer and consultant to companies and education authorities. She is the author of The Good Stress Guide and lives in Guildford.
