Part 1 Scenarios and related tasks. Part 2 Information bank: information technology overview - definition of information, information technology applications; IT hardware - types of computer, compatibility, CPU, drives system software, peripherals, input/output devices; business applications software - wordprocessing, database, spreadsheet; further applications - DTP, MIDI, graphics; communications - communication technology, fax, on-line databases, telex, viewdata; IT, people and environment - ergonomics, data security, confidentiality, working practices and procedures. Part 3 Building skills: wordprocessing; database; spreadsheets; graphics; page layout. Part 4 Assignments.