Reengineering is a practice that is currently taking place in the business community. After a decade of restructuring and down-sizing, of cutting costs and capacity, managers need to rethink boldly to yield the dramatic improvements that companies need in order to compete successfully in a changing world. This book suggests how this can be achieved. Michael Hammer, named one of the top four management "gurus" by "Business Week", is a corporate speaker and a former professor at MIT. James Champy, chairman and CEO of SCS Index, is a leading authority and consultant on business process change.
Sprache
Verlagsort
Zielgruppe
Maße
Höhe: 234 mm
Breite: 156 mm
ISBN-13
978-1-86373-505-6 (9781863735056)
Copyright in bibliographic data is held by Nielsen Book Services Limited or its licensors: all rights reserved.
Schweitzer Klassifikation
Autor*in
Former Professor, Massachusetts Institute of Technology
The crisis that won't go away; reengineering - the path to change; the enabling role of information technology; rethinking business processes; the new world of work; who will reengineer?; the hunt for reengineering opportunities; meeting the challenge of process redesign; embarking on reengineering; one company's experience - Hallmark; one company's experience - Taco Bell; one company's experience - Capital Holding; succeeding at reengineering.
