Making Project Management Work.- The FogBugz Philosophy.- Lifecycle of a FogBugz Case.- Managing Cases.- The Three Types of Cases.- Where Do Cases Come From?- Entered via Web Interface (local/customer).- Entered via e-mail.- BugzScout.- Screenshots and attached files.- Filtering cases.- Being a Good FogBugz Citizen.- How devs/qa/mgt should work with FB.- Making FogBugz work for you.- Setting up Users and Groups.- Setting up Projects etc.- Setting up Permissions.- All the other lists you can change.- Getting the Big Picture.- Tracking estimates.- Using Due Dates.- Resolving cases.- Creating Release Notes.- Reporting/Extending.- Working with E-mail, RSS, and Discussion Groups.- E-mail.- Subscribing.- Customer e-mail.- RSS.- Discussion Groups.- Working with Source Code Control.- Setting up SCC.- Getting from Cases to Code and vice versa.- Appendix A: Setting up FogBugz.- Installing on Windows.- Installing on Unix.- Installing on MacOSX.- Customizing FogBugz.- Overall.- User options.- Appendix: BugzScout sample code.
