Change Management Masterclass

Introduction

Introduction to change management; Change; Format of the book; A useful accompaniment to change

Part I

1. Approaching Change

Introduction; Metaphors and paradigms; Types of change; Culture; Personality; Groupthink; Summary

2. Orientation

Introduction; The need for change; Change formula; Summary

Part II

3. Organizational Case Studies

Introduction; The organizations and their orientations; Aster Group; The Institute of Public Health in Ireland; Biogen Idec; The British Council; County of Aarhus, Denmark; The kitchenware company; The Primary School; The financial services company

Part III

4. Organization

Introduction; The change kaleidoscope; 7Ss framework; Cultural web; Tichy's change levers; Project management methodology; Different approaches to change; Case study analysis; Summary

5. Mobilization

Introduction; Motivation and mobilization; The change equation; Resistance to the idea of change; Stakeholder interests; Communication, engagement, mobilization; Difference and the cultural dimension; Case study analysis; Summary

6. Implementation

Introduction; Project management implementation; Operationalizing the changes; Case study analysis; Summary

7. Transition

Introduction; Individual change; Teams through change; Shadow side of organizations; Case study analysis; Summary

8. Leading Change

Introduction; Characteristics of leadership; The leadership task; Leadership roles; Leadership style; Case study analysis; Summary

9. Integration

Introduction; Embedding change; Learning; The learning organization; Case study analysis; Summary00

10. Conclusion

Managing change -- best practice; Lessons from the case studies; Conclusion