Section 1: Orientation to Hospitals, Medical Centers, and Health Care
1. Health Unit Coordinating
2. Overview of Health Care Today
3. The Nursing Department and Medical Staff
4. Communication Devices and Their Uses
Section 2: Personal and Professional Skills
5. Communication and Interpersonal Skills
6. Workplace Behavior
7. Management Techniques and Problem-Solving Skills for Health Unit Coordinating
Section 3: The Patient's Electronic Record or Paper Chart
8. The Patient's Electronic Medical Record or Chart
9. HUC Role in Processing of Electronic, Pre-Printed, and Handwritten Doctors' Orders
10. Patient Activity, Patient Positioning, and Nursing Observation Orders
11. Nursing Intervention or Treatment Orders
12. Nutritional Care Orders
13. Medication Orders
14. Laboratory Orders
15. Diagnostic Imaging Orders
16. Other Diagnostic Studies
17. Treatment Orders
18. Miscellaneous Orders
Section 4: Health Unit Coordinator Procedures
19. Admission, Preoperative, and Postoperative Procedures
20. Discharge, Transfer, and Postmortem Procedures
21. Reports, Infection Control, Emergencies, and Special Services
Section 5: Introduction to Anatomical Structures, Medical Terms, and Illnesses
22. Medical Terminology, Basic Human Structure, Diseases, and Disorders
Appendix A: Physicians' Order Sheets
Appendix B: Generic Hospital Forms and Examples of Computer Screens that May Be Used as Ordering Requisitions When Computers are Not Available
Appendix C: The Clinical Evaluation Record