Orientation to small group systems; small groups as the heart of society; groups as structured open systems; foundations of small group communicating; interpersonal communication principles for group members; verbal and nonverbal messages; critical thinking in small groups; understanding and improving group throughout processes; becoming a group; perspectives on leading a small group; applying leadership principles; procedures for a problem solving group; managing conflicts productively; special techniques for small groups; group techniques in organizations; techniques for observing problem solving groups.
