Part 1 Orientations to small group systems: small group as the heart of society; groups as structured open systems. Part 2 Foundations of small group communicating: interpersonal communication, verbal and non-verbal messages; procedures for a problem-solving group; creative and critical thinking in the small group. Part 3 Understanding and improving group throughout process; becoming a group; celebrating diversity in the small group; managing conflicts productively; applying leadership principles. Part 4 Small group public presentation: oral presentations; techniques for observing problem-solving group.
