Introduction - leadership development lessons from the best; the competitive advantage of leadership development; Arthur Andersen - the search for qualification; General Electric - staging ground for corporate revolution; Hewlett-Packard - diversity and development through decentralization; Johnson & Johnson - frameworks of leadership; Royal Dutch Shell - LEAP to remain a living company; The World Bank - its most important investment; corporate universities - a source of competitive advantage, Saturn as model; universities - learning to listen; leadership development firms - new faces of competition; the strategic challenge. Appendices - benchmarking, the systematic transfer of best practices; Web sites about corporate universities.
