This review of business ethics has a global and managerial focus. It includes the types of ethical issues commonly faced by business people, the importance of ethics from both macro and micro perspectives, and a description of the ethics currently practised by selected firms. There is an emphasis on the integrative social contracts approach to business ethics, with a compact treatment of consequentialist and nonconsequentialist ethical principles as a guideline for developing community norms. The text includes 20 short cases, covering a wide range of issues and well known oragnizations, such as Barings plc, Johnson & Johnson, Aer Lingus, Volvo, and Pepsi Cola. More than half of these cases feature organizations outside the USA.
Sprache
Verlagsort
Verlagsgruppe
McGraw-Hill Education - Europe
Zielgruppe
Für höhere Schule und Studium
Maße
Gewicht
ISBN-13
978-0-07-022642-5 (9780070226425)
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Schweitzer Klassifikation
Business ethics; a global framework; actual experiences: Goldenberg Company - Kenyan gold and diamond exporter; Tylenol tampering sears' auto repair; General Motors vs Volkswagen AG - proprietary information; Las Vegas review-journal - sexual discrimination; types of issues: bribery, coercion, deception, theft, unfair discrimination; what's ahead; the importance of ethics in business; the macro perspective: effects of unethical behaviour from macro level; the micro perspective - ethics and trust: trust in supplier relations; trust in customer relations; trust in employee relations; the importance of society's perception: Johnson and Johnson's Tylenol revisited; Intel's Pentium chip bug; Beech-Nut nutrition corporation's apple juice; Manville corporation's asbestos business; summary; moral standards; integrative social contracts theory: hypernorms; macro social contract; micro social contracts; consequentialism principles: egoism, utilitarianism; some difficulties; non consequentialism principles: rights principles; justice principles; distributive justice; retributive justice; compensatory justice; summary; the empirical evidence; personal traits: personal values; stage of moral development; demographics; organizational traits: stakeholders; organizational climate; differential association; role-set configuration; ethical climates; organizational goals; policy culture; ethnic differences; ethnic similarities; decision processes: management problems; different solutions; what we have learned: support for ethics in business; enhancing ethical behaviour; ethics and decision making; personal traits: values; types of values; personal values moderators; ego strength; field dependence; locus of control; stage of moral development; moral approbation; organizational traits: organizational culture; ethical organizational climate; differential association; role set configuration; organizational goals; policy; reward structure; stakeholders; decision processes: management problem; decision alternatives; decision dimensions; economic issues; political issues; technological issues; social issues; ethical issues; two-stage decision process; minimum performance level; total benefit test; making moral decisions - organizational culture: high-performing cultures promote ethical behaviour; ethics tools: decision support model; overriding factors; decision dimensions. (Part contents).